Return Policy

Cool Black prints every product when it is ordered. Since we print every product when it is ordered WE ARE UNABLE TO PROCESS EXCHANGES OR REFUNDS. Please be sure to check our size chart before ordering or send us an email for questions. If you receive a defective item, we gladly replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at info@coolblackshop.com for further information.

Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. Please note, there is no reimbursement for return shipping.